Last updated: May 2026
By accessing or using CallHandoff, you agree to these Terms of Service. If you do not agree to these terms, do not use the service.
CallHandoff provides conversational SMS communication and missed-call follow-up tools for service businesses. Features may include customer text conversations, appointment coordination, dispatch communication, and lead recovery workflows.
CallHandoff is not a CRM, answering service, emergency dispatch provider, or guarantee of lead conversion.
You agree to:
Businesses are responsible for ensuring they have appropriate consent to contact customers.
CallHandoff may send conversational SMS messages on behalf of participating businesses in response to:
By contacting a participating business and providing a phone number, customers consent to receive conversational SMS messages related to their request.
Message frequency varies. Message and data rates may apply.
Recipients may reply STOP to opt out or HELP for assistance.
SMS consent is not shared with third parties or affiliates for marketing purposes.
Businesses using CallHandoff are responsible for complying with all applicable laws and regulations, including TCPA requirements.
You may not use CallHandoff to:
We reserve the right to suspend or terminate accounts that violate these terms.
We strive to provide reliable service but do not guarantee uninterrupted availability. CallHandoff is provided on an “as is” and “as available” basis.
We are not liable for:
To the maximum extent permitted by law, CallHandoff and its operators shall not be liable for indirect, incidental, special, or consequential damages arising from use of the service.
We may update these Terms from time to time. Continued use of the service after changes are posted constitutes acceptance of the updated Terms.
Questions regarding these Terms may be sent to: